6. Internet Banking Through MyBankOffshore
MyBankOffshore
With MyBankOffshore our internet banking service the following features are available to you:
- 24 hour access
- View your account balance
- View your current interest rate
- View your account history including interest paid
- Communicate via secure messaging
- Instruct transactions
- Print your online statement information
- Download transaction history
- Update your customer account information
Frequently Asked Questions
I have forgotten my User ID
Your unique User ID was sent to you when you applied for your eSaver Offshore account. If you do not have a
record of this please contact our Customer Services Department on +44 (0) 1624 663566 or email us at
mbos@alil.co.im
Note, this email address is not secure and must not be used for general correspondence.
I have forgotten my password or memorable information
Your password and memorable information are personal to you and our Customer Services Advisors cannot help
you if you have forgotten them. You will need to complete the
Lost or Forgotten Security Details
option on the login page for
MyBankOffshore.
I have been locked out of the MyBankOffshore system
If you have attempted to log in unsuccessfully, your account will be locked. Please
complete the
Lost or Forgotten Security Details
page, which is located on the MyBankOffshore login and register pages. Your request will be processed and an
email will be forwarded to you with instructions on how to reactivate your account.
I can’t complete Lost or Forgotten Security Details
Please check that you have entered your details correctly. If the incorrect details are entered repeatedly
you will need to contact the bank.
I would like to add another of my Alliance & Leicester International accounts to MyBankOffshore
Click on 'Login' to MyBankOffshore and click on the Add Accounts icon at the top of
the page. You will then be asked to enter the account number you wish to add.